COITAAC.com Privacy Policy

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Effective from June 1, 2024

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1. Introduction

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Welcome to COITAAC! We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (http://www.coitaac.com). We understand the importance of your privacy and are dedicated to being transparent about our data practices. By using our website, you agree to the collection and use of information in accordance with this policy.

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Our Privacy Policy is designed to comply with the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA). This ensures that we handle your personal data with the utmost care and in line with the highest standards of data protection.

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2. About Us

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COITAAC operates as a business entity focused on providing high-quality services. Our business address is Piazza del Popolo, 18, 00187 Roma RM, Italy. We operate within Italy but cater to users from around the world. This section aims to provide you with detailed information about our business, including our location and contact details.

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Business Name: COITAAC
Address: Piazza del Popolo, 18, 00187 Roma RM, Italy
Country: Italy

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Understanding who we are and where we operate from helps build trust and transparency. Our physical address not only provides a point of contact but also signifies our commitment to being accountable and accessible to our users. If you need to reach us for any reason, you can do so by visiting our contact page (https://coitaac.com/contattaci) or emailing us at info@coitaac.com.

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3. Information We Collect

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We collect various types of information from our users to provide and improve our services. The primary pieces of personal information we collect are:

• Email Address

• First Name and Last Name

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How We Collect Information:

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We collect information directly from you when you:

• Fill out forms on our website

• Subscribe to our newsletter or mailing list

• Contact us via email or our website contact form

• Engage with us on social media platforms

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Purpose of Collecting Information:

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We use the information collected for several purposes, including but not limited to:

• Providing and improving our services

• Personalizing user experience

• Communicating with users regarding inquiries or requests

• Sending administrative information, such as updates to our terms, conditions, and policies

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We are committed to ensuring that the information we collect is used responsibly and in compliance with applicable laws and regulations. By understanding the scope of information we collect, you can make informed decisions about your interactions with our website.

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4. How We Collect Information

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The information we collect is obtained through various means to ensure we gather accurate and relevant data. This includes:

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Direct Interactions:

• Website Forms: When you fill out forms on our website, such as contact forms or subscription forms, we collect the information you provide.

• Email Communication: Information shared via email correspondence is collected and stored for communication and follow-up purposes.

• Social Media Engagement: If you engage with us on social media platforms, we may collect information from your social media profiles, subject to your privacy settings on those platforms.

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Automated Technologies:

• Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize your device and preferences. You can control cookie settings through your browser.

• Analytics Tools: We use tools like Google Analytics to track website usage patterns. This helps us understand how users interact with our website and improve our services accordingly.

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Third-Party Sources:

• Service Providers: We may receive information about you from third-party service providers, such as payment processors or marketing platforms, to facilitate transactions and communications.

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By collecting information through these various methods, we ensure that we have a comprehensive understanding of our users' needs and preferences. This enables us to provide a more personalized and efficient service.

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5. Use of Collected Information

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The information we collect serves multiple purposes, all aimed at improving your experience with COITAAC and ensuring the efficient operation of our services. Here’s a detailed explanation of how we use your information:

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Communication:

• Responding to Inquiries: We use your contact information to respond to your inquiries, questions, or concerns submitted through our contact forms or email.

• Administrative Communication: We may send you administrative information, such as updates to our terms, conditions, and policies, or information about changes to our services.

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Personalization:

• User Experience: We use the information to personalize your experience on our website. This includes remembering your preferences and settings.

• Content Customization: Based on your interactions and preferences, we may customize the content displayed on our website to make it more relevant to you.

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Service Improvement:

• Website Analytics: By analyzing website usage data, we can identify areas for improvement and optimize the user experience. Tools like Google Analytics help us understand user behavior and make data-driven decisions.

• Feedback and Reviews: Information from user feedback and reviews helps us enhance our services and address any issues or concerns.

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Compliance and Legal Obligations:

• Legal Requirements: We use your information to comply with applicable legal obligations, such as maintaining records for tax purposes or responding to legal requests.

• Protecting Rights: Your information helps us protect our rights and interests, as well as those of our users, by enabling us to detect and prevent fraudulent activities.

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Security and Fraud Prevention:

• Account Security: We use the information to protect the security of your account and our website. This includes monitoring for suspicious activities and implementing security measures to prevent unauthorized access.

• Fraud Detection: By analyzing usage patterns, we can identify and mitigate fraudulent activities, ensuring a safe and secure environment for all users.

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Understanding the specific uses of your information helps you see the value we place on your privacy and the measures we take to protect and utilize your data responsibly.

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6. Legal Basis for Processing

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For users located in the European Economic Area (EEA), we process your personal information based on the following legal grounds, as required by the GDPR:

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Contractual Necessity:

• Service Provision: We process your personal information to fulfill our contractual obligations to you, such as providing access to our services and responding to your inquiries.

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Legitimate Interests:

• Business Operations: Processing your information is necessary for our legitimate business interests, such as improving our services, conducting marketing activities, and securing our website, provided these interests are not overridden by your data protection rights.

 

Legal Obligations:

• Compliance: We process your information to comply with legal obligations, such as maintaining business records and responding to lawful requests from public authorities.

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Consent:

• Voluntary Information: In certain circumstances, we rely on your consent to process your personal information. For example, when you subscribe to our newsletter, you consent to receive email communications from us.

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Vital Interests:

• Health and Safety: We may process your personal information to protect your vital interests or those of another person in situations where life or health is at risk.

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Public Task:

• Official Authority: In rare cases, we may process your information to perform a task carried out in the public interest or in the exercise of official authority.

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Understanding the legal bases for processing your personal information ensures that you are aware of your rights and the lawful grounds on which we handle your data. This transparency helps build trust and confidence in our data practices.

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7. Data Protection Rights (GDPR)

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If you are a resident of the EEA, you have specific rights under the GDPR regarding your personal information. These rights include:

 

Right to Access:

• Information Request: You have the right to request access to the personal information we hold about you. This includes information on how we use your data and who we share it with.

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Right to Rectification:

• Correction: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.

 

Right to Erasure:

• Deletion: You have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

 

Right to Object:

• Processing Objection: You have the right to object to the processing of your personal information based on legitimate interests or direct marketing purposes.

 

Right to Restriction:

• Limited Processing: You have the right to request the restriction of processing your personal information under certain conditions, such as when you contest the accuracy of the data.

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Right to Data Portability:

• Transfer: You have the right to request the transfer of your personal information to another data controller in a structured, commonly used, and machine-readable format.

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Right to Withdraw Consent:

• Consent Withdrawal: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

 

To exercise any of these rights, please contact us at info@coitaac.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

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8. California Privacy Rights (CCPA & CPRA)

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If you are a California resident, you have specific rights under the CCPA and CPRA regarding your personal information:

 

Right to Know:

• Information Disclosure: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, as well as the purposes for collecting this information and any third parties with whom we share it.

 

Right to Delete:

• Data Deletion: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions, such as information needed to complete a transaction or comply with legal obligations.

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Right to Opt-Out:

• Sale of Information: You have the right to opt-out of the sale of your personal information. Although we do not sell personal information, we provide this option to comply with the CCPA and CPRA requirements.

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Right to Non-Discrimination:

• Equal Service: You have the right to not be discriminated against for exercising any of your CCPA or CPRA rights. This means we will not deny you services, charge you different prices, or provide you with a different level or quality of services because you exercised your privacy rights.

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To exercise your rights under the CCPA or CPRA, please contact us at info@coitaac.com. We will verify your identity and respond to your request as required by law.

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9. Children's Privacy

Protecting the privacy of young children is especially important to us. Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

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Parental Consent:

• Parental Control: If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us at info@coitaac.com. We will take steps to delete the information and terminate the child’s account (if applicable).

 

 

10. Use of Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. The types of cookies we use include:

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Essential Cookies:

• Necessary Cookies: These cookies are essential for the operation of our website and enable you to navigate and use its features. Without these cookies, some parts of the website may not function properly.

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Performance and Analytics Cookies:

• Website Analytics: We use these cookies to collect information about how you use our website, such as which pages you visit and if you experience any errors. These cookies do not collect information that identifies you personally. All information collected is aggregated and anonymous.

 

Functionality Cookies:

• Personalization: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

 

Advertising Cookies:

• Interest-Based Advertising: We use cookies to make advertising messages more relevant to you and your interests. These cookies also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers.

 

Managing Cookies:

• Browser Settings: You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

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11. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (if we have your email address) or by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

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Effective Date and Updates:

• Policy Updates: The effective date of this Privacy Policy is 1 June 2024. Any changes to this Privacy Policy will be effective when they are posted on this page.

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12. Contact Us

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If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By Email: info@coitaac.com

• By Visiting This Page on Our Website: https://coitaac.com/contattaci

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We are committed to addressing any concerns or questions you may have and providing you with comprehensive information about our data practices.

 

 

13. No Email Marketing or Advertising

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We respect your privacy and do not engage in email marketing or display advertising. Here’s how we ensure your privacy is protected in this regard:

 

No Marketing Emails:

• Email Communication: We will not send you unsolicited marketing emails. Our communications will be limited to responses to your inquiries, administrative information, or updates relevant to our services.

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No Advertising:

• Ad-Free Experience: Our website does not display third-party advertisements. We believe in providing an ad-free experience to our users to enhance their browsing experience.

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User Consent:

• Communication Preferences: If you have subscribed to our newsletter or any other communication, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

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14. Users Do Not Pay for Products or Services

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Our website provides information and services free of charge to users. Here’s what you need to know about our no-cost policy:

 

Free Services:

• No Fees: Users are not required to pay for any products or services provided on our website. All information and resources available on our website are offered free of charge.

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15. No Use of Remarketing Services

 

We do not use remarketing services for marketing and advertising purposes. Here’s how we ensure your privacy in this regard:

 

No Remarketing:

• Privacy Protection: We do not track your browsing activities for remarketing purposes. Your visit to our website is not used to target you with advertisements on other sites.

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16. International Data Transfers

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Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

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Data Transfers:

• Cross-Border Processing: Our servers are located in European Union, and our third-party service providers operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

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Data Protection:

• Safeguards: We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy. These safeguards include [Insert Description of Safeguards, e.g., standard contractual clauses, binding corporate rules].

 

 

Thank you for taking the time to read our detailed Privacy Policy. We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. If you have any questions or concerns, please do not hesitate to contact us.